Welcome to Jadoods Furniture Store! We value your trust in us and strive to protect your personal information with the utmost care. This Privacy and Exchange Policy explains how we collect, use, and protect the personal information you provide when you visit our website or purchase from our store.
By using our services, you agree to the terms and conditions below.
1. Information We Collect
When you interact with the Jadoods Store, we may collect certain personal information, as described in the Privacy Policy and Exchange Policy, such as:
Personal information: such as name, email address, phone number, and shipping address.
Payment information: When you make a purchase, we collect your payment details (such as credit card or other electronic means), but we do not retain this information after the transaction is completed.
Browsing Information: We collect data about how you use the Site, such as the pages you visit, the time you spend on the Site, and information about your device (such as the browser or device used).
2. How We Use Information
We use the information we collect to provide you with the best possible experience:
Order processing: To confirm and complete purchases, manage your account, and provide customer service.
Data analysis: To understand customer needs and improve our website and services.
3. Sharing Information with Third Parties
We do not sell or share your personal information with any third party except in the following cases:
With service providers: such as shipping companies and payment processors to ensure product delivery and payment processing.
4. Information Protection
We use high security standards to protect your data from unauthorized access, modification, or disclosure.
5. Your Rights
You have the right to access, modify, or delete your personal information. If you wish to modify any of this information, you can contact us using the contact information below.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time, so we recommend you review it periodically. Any changes will be posted on this page, and we will notify you if there are material changes.
Exchange Policy
At Jadoods, we guarantee customer satisfaction with all products. Products can be exchanged within 14 days of purchase, provided they are unused and in their original condition. The customer bears the shipping costs in the event of an exchange, and arrangements are made through customer service.
